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WellnessTools Support
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Shipping Policy
Free Shipping
We offer free shipping on all orders above $500 within India. Orders below $500 will incur a shipping charge of $1.
Delivery Time
- Metro cities: 2-3 business days
- Other cities: 4-6 business days
- Remote areas: 7-10 business days
Shipping Partners
We partner with reliable courier services including Blue Dart, Delhivery, and India Post to ensure safe and timely delivery.
Tracking
You will receive a tracking number via SMS and email once your order is dispatched. You can track your order status in real-time.
Return & Refund Policy
30-Day Return Policy
We offer a 30-day return policy from the date of delivery. Products must be in original condition with tags and packaging intact.
Return Process
- Contact our customer support within 30 days
- Provide order number and reason for return
- We'll arrange pickup from your location
- Refund processed within 5-7 business days
Refund Methods
Refunds will be processed to the original payment method used for the purchase. Bank transfers may take 3-5 additional business days.
Non-Returnable Items
- Personal care items (opened)
- Customized products
- Items damaged by customer
Need help with a return? We're here to assist:
- Email: support@wellnesstools.com
- Phone: +91 9876543210
- Live Chat: Available 24/7 on our website
Help Center
Find answers to common questions and get the support you need
Shipping & Returns
Contact Support
support@wellnesstools.com
Track Your Order
Enter your order number to track your package
Order Status Information
Size Guide
Find the perfect fit for your wellness products
Massage Tools & Equipment
| Product Type | Small | Medium | Large |
|---|---|---|---|
| Foam Rollers | 12" x 4" | 18" x 5" | 24" x 6" |
| Massage Balls | 2" diameter | 3" diameter | 4" diameter |
| Handheld Tools | 6" length | 8" length | 10" length |
Size Selection Tips
- Choose smaller sizes for targeted muscle work
- Medium sizes work well for most body areas
- Larger sizes are ideal for back and full-body massage
- Consider your height and body size when selecting
Frequently Asked Questions
Find answers to the most common questions
How do I place an order?
What is your return policy?
How long does shipping take?
Do you offer international shipping?
How can I track my order?
Live Chat Support
Chat with our support team for instant help
Support Hours
9:00 AM - 6:00 PM
10:00 AM - 4:00 PM